Sales In Shorts

I had a customer once who bought brand new servers for internal office use. From the outside, the servers looked sparkling new and perfect. Being Windows servers, the customer opened the Windows performance task bar and all looked perfectly fine. Then he hooked up a IT Monitoring software as he wanted to peel further into the health status of the servers.  Upon discovery of his servers, he went into new buyer shock. In one of the servers, the IT monitoring software shows that onee out of the four fans in the server wasn't working.  This meant that the 3 fans were working harder to compensate for that one fan that wasn't working. This could lead to a series of unfortunate cascading event of all fans to stop spinning, leading to a potential server failure. As it was a new server under warranty, he promptly requested for his reseller to replace the server.

While hard disk storage space is getting more affordable by the day. the volume of data stored each minute is increasing exponentially. IT managers also encounter users with complains that their assigned servers have ran out of space. Sure, the IT manager, if using Windows OS, can open each server or PC's file explorer to check on the space available, but what if they had 100s they need to open? Here is where automation can help with a IT monitoring solution. a. Be Alerted Of Storage Nearing Full Capacity Set threshold settings for key storage devices and be alerted when they are nearly at full capacity. b. Get Automated Reports On Capacity Usage Use NetGain EM v10 automated report delivered to your inbox to receive capacity usage report on a weekly, monthly, quarterly, etc basis. You can also set the period of reporting of your choosing. c. Forecast Capacity Needs In NetGain EM v10, we have implemented machine learn algorithm to forecast capacity usage based on d...

I was looking for curtains for my new house. In today's consumer market, the curtains sellers will put up flyers in the lifts of newly bought flats. We decided to call two. The first one came with a travel luggage with 8 catalogs of curtain samples. Too much of a choice can also serve as a headache for use.  He then asked the type of materials we liked - Glossy, Semi Glossy or Matt. We went for Matt. Next, he took a look around our hall, examining the entire interior design and made recommendations for us. So it was down to three set of colours and finally the One! After the selection, he then went around the rooms to make measurement.  He didn't just go after making the measure. He made some small talk to introduce his company and himself. A second curtain seller came the next day. Instead of carrying a luggage full of samples, he only carried three. When asked, he lamented it was difficult to carry more. (Note the first one came with a travel luggage). Instead of...

In 2017, I have encountered lots of request to do bandwidth monitoring.  When the network is slow or congested, IT managers would usually look to monitor the bandwidth.  Bandwidth monitoring can be done in two ways. 1. Via SNMP SNMP, or Simple Network Management Protocol, allows IT manager to monitor bandwidth consumption of devices at port level.  The pros of this method is that it is easy to setup.  The cons is that what is seen is bandwidth utilisation out of the port only. IT managers won't be able to identify where it is going or coming from. 2. Via Flow technology Some switches and routers have Flow technology installed.  Flow technology allows to identify more details of the bandwidth consumption. IT managers can see which application is using the bandwidth, Top Talkers (Uploaders), Top Listeners (Downloaders), etc.  Depending on the brand, Flow technology comes in different names, ie Cisco - netFlow, HP - sFlow, Juniper - jFlow, Huawei - h...

How would I sell you this pen? I see lots of linkedin posts about selling pens these days. Looks like there is drum up demand for pen salespeople. On a serious note, if I will gauge your interest in getting a pen. By doing so, I would be asking why you need this pen. From the answer, I probably be able to gauge your interest. You need this pen because you need to sign lots of documents. So probably I will introduce you to a pen that would write and last longer than other pens. Or you need a write upside down or write in zero gravity. In this scenerio, I would probably introduce you to a pencil instead. If you just want to find out more about the pen, or just window shopping for a pen, I would still take time to intro you to some pens, but I wouldn't count on you for a sale. Though, I would put you in our mailing list so you will receive our EDMs on pens and maybe there comes a time you be in the market for a pen. Selling a pen is a test of identifying what your sales ta...

No one likes IT or Network downtime, especially your end users. In today's IT dependent work place, there's a lot expected from the IT manager. Zero IT downtime is one of them. But what if the end user becomes the alert system for the downtime? Shit can hit the fan. I had a potential lead whose CEO couldn't send an email because a switch went down. The switch automatically recovered in a minute or two. However, the CEO was extremely frustrated during that 60 secs that he asked his IT to do a full incident report on the cause of the downtime, the resolution and prevention. Productive hours gone down the drain because of a minute of IT downtime.