How IT Monitoring Help Prevented A Potential Server Cascading Downtime

I had a customer once who bought brand new servers for internal office use. From the outside, the servers looked sparkling new and perfect.

Being Windows servers, the customer opened the Windows performance task bar and all looked perfectly fine.

Then he hooked up a IT Monitoring software as he wanted to peel further into the health status of the servers. Upon discovery of his servers, he went into new buyer shock.

In one of the servers, the IT monitoring software shows that onee out of the four fans in the server wasn't working. This meant that the 3 fans were working harder to compensate for that one fan that wasn't working.

This could lead to a series of unfortunate cascading event of all fans to stop spinning, leading to a potential server failure.

As it was a new server under warranty, he promptly requested for his reseller to replace the server.

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